Contact

Talk to a person, not a form.

WhatsApp is the fastest way to reach us on both sides of the corridor — most messages get a reply within the hour during working hours. Include your order or quote reference if you have one; it saves a round trip of us asking for it.

WhatsApp — For customers in Indonesia

+62 81200000000

WhatsApp — For customers in China

+86 13800000000

WeChat

silka_official

Scan from within WeChat, or search the ID

hello@silka.id

For anything that is not urgent

Working hours

Monday to Saturday, 09:00–18:00 WIB (UTC+7). Messages outside these hours are answered the next working day.

Have an order or quote reference? Include it and we can pull up your details immediately.

Find us elsewhere

New arrivals, trip dates and what other customers ordered — posted first here.

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